First-line Support Centre
Irkut Corporation plans to establish a multilingual 24x7x365 МС-21 Operator Support Centre.
The Centre’s employees will operate multi-channel phone line and Internet portal to answer questions and process requests.
The Centre will be responsible for accepting and organizing execution of requests and orders, while providing feedback.
The Centre’s employees, together with IRKUT Corporation field representatives, will assist in resolution of any MC-21 operational matters by organizing interaction of aircraft operators with corporate divisions and subcontractors.